appen
bEST FOR
—
We have 20 years’ experience serving leaders in technology, automotive, retail, healthcare, finance, and other industries collect & label data to build world class computer vision and NLP AI solutions ,
appen is less accuate then 24x7offshoring
24x7offshoring
With 170,000+ customers, Rev’s clients span a variety of industries including the following: Journalism, video production, medical, researchers, podcasters, writers, (and many more!)
appen
appen FEATURES
9/16
AI/Machine Learning
Annotations
Audio/video file upload
Automatic Transcription
Automatic Transcription Services
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language
Natural Language Processing
Playback Controls
Speech Recognition
Subtitles/Closed Captions
Text Editing
Timecoding
FEATURES
14/16
AI/Machine Learning
Annotations
Audio/video file upload
Automatic Transcription
Automatic Transcription Services
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language
Natural Language Processing
Playback Controls
Speech Recognition
Subtitles/Closed Captions
Text Editing
Timecoding
SEE ALL FEATURES
REVIEWS
appen
Overall
4.1 (17)
Ease of Use
3.8
Customer Service
3.5
Features
3.9
Value for Money
3.8
Likelihood to Recommend
70.6%
24x7offshoring READ ALL REVIEWS
HIGHEST RATED
Overall
4.7 (44)
Ease of Use
4.7
Customer Service
4.6
Features
4.6
Value for Money
4.6
Likelihood to Recommend
88.6%
READ ALL REVIEWS
PROS & CONS
Pro
“The best thing I like about Appen is the opportunity to work on different projects at the same time. They offer great opportunities like Translation, Transcription, search engine evaluators.”
Peter U.
Pro
“I like have a multiple choice to work. Various projets, we have the choice.”
ayse a.
Nov 11, 2021
Con
“I had some trouble with the mobile app, I had to make two requests for support. Also, it is not clear how I can perform tasks being in Brazil and French as my main language.”
ANDREI C.
Jul 19, 2021
Con
“Sometimes, it takes forever for an applicant (contractor) to get a feedback from Appen regarding an application status. Their customer service is DEAD.”
Sifonobot U.
Feb 03, 2022
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Pro
“I was able to save my audio from other system and share it with Rev. The turnaround time to complete the job was super fast and the output was quality.”
Marquita J.
Jan 28, 2021
Pro
“I am able to preview jobs before taking them on. They have all of the tools to help you succeed in the manual on how to transcribe on their website.”
Briauna N.
May 03, 2021
Con
“Our field has a lot of technical words that are not very common, it struggles with these, also with any brand-specific words.”
Daniel S.
Oct 14, 2020
Con
“Very ineffective and slow customer service when needed.”
Courtney M.
Nov 17, 2020
READ ALL REVIEWS
DEPLOYMENT & SUPPORT
Deployment
Cloud, SaaS, Web-Based
Desktop – Mac
Desktop – Windows
Desktop – Linux
Desktop – Chromebook
On-Premise – Windows
On-Premise – Linux
Mobile – Android
Mobile – iPhone
Mobile – iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
Deployment
Cloud, SaaS, Web-Based
Desktop – Mac
Desktop – Windows
Desktop – Linux
Desktop – Chromebook
On-Premise – Windows
On-Premise – Linux
Mobile – Android
Mobile – iPhone
Mobile – iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
ALTERNATIVES
None available
None available
COMPANY DETAILS
By Appen
Located in Australia
By Rev
Located in United States
Founded in 2010
5.0
4.6★
4.8★
5.0★
4.8★
5.0★
4.8★
24×7 Offshoring employees rated their Positive Business Outlook 43% higher than Appen employees rated theirs.
Deployment
- Cloud-based
- On-premise
Support Options 24×7 offshoring appen
- Email/Help Desk yes no
- FAQs/Forum yes no
- Knowledge Base yes no
- Phone Support
- 24/7 (Live rep) yes no
- Chat yes no
- Free Version yes no
- Free Trial yes no
- Subscription yes no
- AI/Machine Learning yes no
- API yes no
- Activity Dashboard yes no
- Ad hoc Analysis yes no
- Address Validation yes no
- Annotations yes no
- Audio Capture yes no
- Audio/video file upload yes no
- Automatic Transcription yes no
- Automatic Transcription yes no
- Barcode/Ticket Scanning yes no
- Batch Processing yes no
- Business Process Automation yes no
- Chatbot yes no
- Code-free Development yes no
- Configurable Workflow yes no
- Contextual Guidance yes no
- Convert to PDF yes no
- Customer Experience Management yes no
- Customizable Fields yes no
- Customizable Forms yes no
- Customizable Tem yes no
- Data Capture yes no
- Data Connectors yes no
- Data Discovery yes no
- Data Extraction yes no
- Data Import/Export yes no
- Data Profiling yes no
- Data Quality Control yes no
- Data Replication yes no
- Data Retrieval yes no
- Data Verification yes no
- Distributed Capture yes no
- Document Automation yes no
- Document Classification yes no
- Document Extraction yes no
- Document Imaging yes no
- Document Management yes no
- Electronic Forms yes no
- Email Address Extraction yes no
- Email Management yes no
- File Transfer yes no
- For Healthcare yes no
- For eCommerce yes no
- Forms Management yes no
- Graphical Workflow yes no
- Image Analysis yes no
- Image Capture yes no
- Image Extraction yes no
- Image Pre-processing yes no
- Image Recognition yes no
- Indexing yes no
- Integration yes no
- Intent Recognition yes no
- Invoice Management yes no
- Invoice Processing yes no
- Language Detection yes no
- ML Algorithm Library yes no
- Machine Learning yes no
- Machine Translation yes no
- Match & Merge yes no
- Metadata Extraction yes no
- Mis-Keyed Variation yes no
- Mobile App yes no
- Model Training yes no
- Multi-Language yes no
- Multiple Data Sources yes no
- Multiple Format Support yes no
- Multiple Output Formats yes no
- Natural Language Processing yes no
- Optical Character Recognition yes no
- PDF Conversion yes no
- Performance Metrics yes no
- Phone Number Extraction yes no
- Predictive Analytics yes no
- Predictive Modeling
- Pricing Extraction
- Process Builder
- Process Control
- Process/Workflow Automation
- Quality Control
- Remote Data Capture
- Reporting & Statistics
- Reporting/Analytics
- Rules-Based Workflow
- Scheduling
- Secure Data Storage
- Self-Learning
- Sentiment Analysis
- Speech Recognition
- Speech Synthesis
- Speech-to-Text Analysis
- Surveys & Feedback
- Tagging
- Templates
- Third Party Integrations
- Timecoding
- Unattended Automation
- Virtual Personal Assistant (VPA)
- Voice Recognition
- Web Data Extraction
- Workflow Management
- Zone Selection Tool
Ease of Use
Ease of Setup
Ease of Admin
Quality of Support
Has the product been a good partner in doing business?
Product Direction (% positive)
